Pasfield Curran | Flexible working consultants.
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"improving the business performance
of major blue chip companies since the mid 1980’s"

Flexible working consultants Pasfield Curran were instrumental in bringing the concept of annualised hours and spearheading its introduction into the UK in the mid 1980s.

From our initial expertise in annual hours we have subsequently developed into a recognised centre of excellence for all aspects of operational flexibility & productivity. In a global demand-led economy flexibility and better productivity are key issues that organisations of all kinds have to address. Managers now have to analyse their businesses from every angle to identify where they can become leaner, more productive, deliver better customer service and ultimately remain profitable.

Getting to know your business

We believe that the key to any successful business is to understand and deal with the real demands on all internal processes. Implemented strategically, flexible working can provide a practical way, using concepts such as annualised hours, to help deal with these demands.

What we mean by demand is all the forces that may impact on abusiness. External forces such as changes in the market and competition, legislation, the political and economic environment, parent company requirements, etc. are outside the control of management but must be taken on board.These forces translate into internal demands such as customer requirements, performance expectations, unit cost targets, quality and service standards, asset utilisation, operating methods, equipment and process running options, work practices, attendance patterns, culture etc. In addition, employee expectations are a major consideration.To determine the real demand profile one must examine this multi-dimensional business model comprising all of these forces. Some of these forces will be unique to each business and consequently, flexible working arrangements need to be tailored to each organisation or operating unit.

It is not just about working time

Only when the real demand profile is understood can new flexible ways of working be introduced. The ability to think laterally throughout the process is important as everyone’s views and assumptions are challenged about what is possible. Working at the ‘sharp end’, the timing of critical tasks and the skills required for any given level of product or service can be determined. Definition of job groupings and ‘time-critical’ staffing levels are essential pre-requisites to determining the solution. Using these tools new team structures can be implemented, matching the available hoursof employee workteams to the demand for products and services. Our consultants model the necessary requirements bytime and skills, enabling the client to assign people to skill positions - or identify where and when the skill gap exists.

Our Partnership methodology

Our experience shows that best results are achieved by managing the process in partnership with the organisation and its employees from the outset. In many instances, the flexible working ground rules have been developed through the understanding and consensus of those who will participate in the new ways of working. Placed alongside our expert knowledge the results are always impressive.

Pasfield Curran have consistently proved the business benefits of a more flexible approach to work :

  • Higher productivity
  • Enhanced quality and customer service
  • Increased staff motivation and commitment
  • Reduced absence
  • Easier to attract and retain good people
  • Ensuring legal compliance
Pasfield Curran
Amber Close, Tamworth Business Park, Amington, Tamworth, Staffordshire, B77 4RP
Telephone: 01827 309800 | Fax: 01827 309810 | Email:

©2009- Pasfield Curran Limited

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