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Case Studies - Bulmers
Guiness
Background
  • Single Site Operation
  • 3 x 8 hr shift pattern Mon - Fri
  • 450 employees
  • Unionised environment - TGWU
  • Now part of Scottish Courage Group
Problem
  • Functional based teams with different structures, shift patterns and rates of pay
  • Overmanned
  • Overtime culture leading to take home pay excessively above benchmark
  • Complex agreements and inflexible practices
  • Poor capability and commitment from some line management
  • Workforce had lack of trust and confidence in management
Outcome
  • Production responsive to demand
  • Teams restructured
  • Fixed Salaries, zero overtime
  • Work patterns defined seasonally through planned work time
  • Certainty in attaining high customer service levels
  • Significant improvement in cost & increase in productivity
  • Improvement in packaging efficiency and reliability
  • Time allocated for training and continuous improvement
  • Maintained partnership with union and staff throughout the process
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Pasfield Curran
Amber Close, Tamworth Business Park, Amington, Tamworth, Staffordshire, B77 4RP
Telephone: 01827 309800 | Fax: 01827 309810 | Email: info@pasfieldcurran.com

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