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Case Studies - Distribution Warehouse
Background
  • Distribution warehouse for major biscuit manufacturer based in Yorkshire
  • 27 warehouse operatives and management staff
  • Unionised environment
Problem
  • Heavily seasonal business
  • Relied on voluntary overtime and agency labour to cope in business critical peak
  • Day to day fluctuations not matched due to fixed shift length and set weekly hours
  • Separation from real business requirements
  • High overtime culture
Outcome
  • Annual hours introduced through open consultation with staff and unions
  • Two contract levels to reflect previous two distinct bands of overtime
  • Increased productivity
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