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Case Studies - Gallaher
Background
  • UK’s leading tobacco company
  • Crewe - national distribution centre for all tobacco products
Problem
  • Highly seasonal business within the month and year
  • Not flexible enough to allow effective utilisation of labour
  • High overtime culture
  • Not meeting cost and quality targets
Outcome
  • Introduced a flexible annual hours scheme
  • Labour now matches demands
  • 13% savings on labour costs
  • Absenteeism reduced
  • Skill availability when needed as skill base improved
  • Salaried workforce
  • Working smarter means efficiencies improved
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