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Case Studies - Leisure Park
Background
  • Major UK leisure park
  • Number of rides requiring specific skills to run them
  • Large number of returning “temporary” workers each year
Problem
  • People highlight only days of the season they are prepared to work
  • Skills problems sometimes lead to difficulties in running some rides
Outcome
  • People asked to be available for number of roster options e.g. weekend only, weekend + number of weekdays etc.
  • This allows a pattern of people presence to be developed
  • Skill matrix set up and specific software written to enable accurate skill assignment for each day of a week
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