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Case Studies - Leisure Park
Major UK leisure park
Number of rides requiring specific skills to run them
Large number of returning “temporary” workers each year
People highlight only days of the season they are prepared to work
Skills problems sometimes lead to difficulties in running some rides
People asked to be available for number of roster options e.g. weekend only, weekend + number of weekdays etc.
This allows a pattern of people presence to be developed
Skill matrix set up and specific software written to enable accurate skill assignment for each day of a week
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