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Case Studies - Medical Products Manufacturer
Background
  • Specialist satellite factory of major global blue chip medical equipment supplier
  • Based in Yorkshire
  • Approximately 50 staff in production and support
Problem
  • Presences at work did not match demand and unresponsive to production changes
  • Limited training – never enough time
  • Pay low vs local benchmark
  • Poor performance not dealt with
  • High waste, quality issues
  • High staff turnover
Outcome
  • Work redesigned around skill presences to give right people present at the right time
  • Better communication, understanding of business
  • Training time set aside separate from production time
  • Competitive pay
  • Overtime eliminated
  • Quality standards improving
  • Flexible and responsive
  • Product changeovers quicker
  • Lower staff turnover
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