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Client Comment
What we are achieving is almost unbelievable, we have seen our natural collaborative approach between staff and management flourish.
Karl Douglas
General Manager, Smith & Nephew Extruded Film
Case Studies - Smith & Nephew
Background
  • Specialist manufacturing division of major blue chip organisation
  • 50 employees
  • Dissatisfied workforce
  • Fluctuating demand for product
Problem
  • Demand fluctuation
  • Poor working practices
  • “Short notice” overtime culture leading to increased costs
  • Losing staff to local companies who offered higher fixed pay
  • Line management distracted by constant re-scheduling of workforce
  • Workforce had lack of trust and confidence in management
Outcome
  • Production responsive to demand
  • Fixed Salaries, zero overtime
  • Certainty in attaining high customer service levels
  • Significant improvement in cost & increase in productivity
  • Time allocated for training and continuous improvement
  • Drastic reduction in waste
  • Low staff turnover
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Pasfield Curran
Amber Close, Tamworth Business Park, Amington, Tamworth, Staffordshire, B77 4RP
Telephone: 01827 309800 | Fax: 01827 309810 | Email: info@pasfieldcurran.com

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